📄 Frequently Asked Questions (FAQs)

1. What kind of products do you sell?
We provide home and kitchen electronics and everyday-use items designed for convenience and durability.

2. How long does delivery take?
Most orders arrive within 3–7 business days, depending on your location.

3. Do you offer returns or refunds?
Yes, we accept returns within 7 days of delivery if the product is unused and in its original packaging.

4. How can I track my order?
Once shipped, you’ll receive a tracking number via email to monitor your order.

5. What payment methods do you accept?
We accept secure online payments via debit/credit cards and other available payment gateways at checkout.

6. Who do I contact if I need help?
Our support team is available at homegenkitchen@gmail.com and usually replies within 24–48 hours.